Technical Account Manager(Citrix)
Job Opportunity at True North Consulting, LLC

Posted on Mar 5

http://www.truenorthkc.com    913-256-6598

Location: Atlanta, GA
Job Type: Full Time
Job ID: W4154363

Established and stable consulting and managed services firm is looking to add a Senior Citrix Engineer to their staff.  This is a company whose DNA is very customer focused.  This high level role reports directly to the CEO.  He is looking for someone who can "own" a process and be self-sufficient.  This is definitely a very supportive but entrepreneurial environment.  

They are looking for someone who can architect and implement cloud solutions from "cradle to grave".  Candidates must be very strong in NetScaler 

The role is  primarily responsible for maintaining Citrix systems to ensure reliability and optimization for client companies.   The ability to understand and collaborate on the relationship of the Citrix infrastructure and the user-facing applications is critical and a key attribute of the ideal candidate. Responsibilities include systems design, implementation, solution research and troubleshooting of complex issues primarily within the context of Citrix XenApp/VMware environments.  To be successful in this role, candidates must have experience rolling out large-scale projects(1000+ users) 

Responsibilities include:
  • Act as Subject Matter Expert for Citrix XenApp, Citrix Netscaler, and all related desktop virtualization and remote access technologies.
  • Participate in strategic planning around the appropriate use of a thin client technologies to deliver consistent, reliable performance and user experience in remote offices. Must be familiar with the use of Citrix products in both internal office environments and external remote access situations.
  • Demonstrate expertise in installing and configuring applications for optimal performance in XenApp server environments.
  • Demonstrate expertise in monitoring the Citrix environment and optimizing system performance. 
  • Thorough understanding of overall desktop engineering and application delivery model, within traditional desktop environment (non-Citrix), of desktop applications to be most compatible with Citrix environment.
  • Participate in Disaster Recovery planning and testing. Optimize XenApp server creation and management to ensure quick recovery and flexibility in disaster scenarios.
  • Ensure stability and performance of Citrix Servers. 
  • Work closely with virtualization and storage teams to ensure optimal configuration of XenApp virtual servers.
  • Demonstrated competence in detecting and eliminating technical issues in complex systems, utilizing monitoring and other analysis tools to ensure optimal system performance
Qualifications include:
  • Bachelor’s degree preferred
  • Five years’ minimum experience in desktop, networking and infrastructure technologies, including all aspects of designing, implementing and supporting systems at the engineering level
  • Three years’ minimum experience managing Citrix systems.  Must be strong in NetScaler.   Must be certified or willing to get certified within 6 months of employment 
  • Experience with the following technologies: Citrix XenApp, Citrix Netscaler, Citrix Storefront/Web interface, Citrix policy management, VMware vSphere, Active Directory, Group Policy, Windows registry, Mandatory Profiles, DNS, DHCP, DFS, EMET, Windows 7/Server 2008 R2/Server 2012 R2, Windows 10, Microsoft Office 2010/2013/2016

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